Operation/sr. Operation Analyst

Walkin On 2nd Feb to 6th Feb

Company Name

one mobikwik systems pvt.ltd

Qualification

Any Graduate

Experience

0 to 5 yrs.

Work Location

Gurgaon

Job Description

Designation : Operations/Sr. Operations Analyst

Job Role :

- Respond to all the consumer grievances for InBound Services/Outbound Services.
- Keep a track of the performance of all the Payment Gateways.
- Reconcile on a daily basis which will involve -
a) Payment Updates
b) Payment Refunds
c) Payment Cancellations
d) Risk assessment of these Payments.
- Managing interactions with our Telecom Operators & Telecom Service Providers for our Pre-Paid & Post-Paid services. These interactions will also include -
a) Transaction Confirmations
b) Transaction Refunds
c) Operator Outage tracking
d) Understanding Operator product portfolio

Educational Background : Graduates with good analytical & communication skills

No. of Positions : 20 (Night Shifts)
 

Shift Timings : 9pm to 6am

*Immediate joiners Preferred
 
*Freshers with excellent communication skills & impressive personality may also appear for the interview.
 
*Alternate Saturdays working 
- Excellent Communication Skills
- Good Analytical Skills.
- Good at handling customers

Address

  • Walkin Time: From 11am to 6pm
  • Venue: 1st Floor, 758, Udyog Vihar, Phase 5, Gurgaon, Haryana.

Contact

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